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SPIRITULIZED Reg Address:

Adj Quay House, Ilbert Road, Kingsbridge, Devon TQ7 1DZ

Tel: 07599 272776  

Email: spiritulized@hotmail.com

Registered UK Charity 1137166   

spiritulized YFC logo with definition 2011

taking good news relevantly to every young person in the South Hams

kingsbridge work club logo blue small 1-19072011123000 (769x800)

Compliments and Complaints

We want to know what you think about the service you receive so that we can build on our successes and make improvements where they are most needed.

 

Your comments, compliments and complaints will be treated in the strictest confidence. If you do make a complaint your right to receive a good quality service will not be affected.

 

Comments

If you want to comment on a particular part of our service, for example suggest how we can improve, you can fill in our online comments, compliments and complaints form. We will ensure your comments are given to the relevant service. Comments are not treated as formal complaints.

 

Compliments

If you wish to praise a member of our team, for example tell us how we’ve helped you, please fill in our online comments, compliments and complaints form. We will give your compliments to the staff responsible.

 

Complaints

If you are not happy with something the Work Club has done, contact us right away. If something has gone wrong it is often possible to put things right quickly if you let us know. Alternatively we may be able to explain why things have been done a certain way.

 

If you have contacted us and are still not happy with what we have done you can make a formal complaint to the Charity Trustees at the Registered Address.

 

A Trustee will contact you as soon as possible, and will ensure that your complaint is dealt with and any action necessary carried out.